SANDRA LOADES and COMPASS TRAUMA COUNSELLING uses Jane Software Incorporated (aka Jane) a secure Canadian platform that is designed for counselling & clinical therapy practices.

to book an appointment- you will be taken to jane (secure booking site)

After your initial free consultation, you may schedule a therapy session by clicking the above link. You will be asked to complete some basic information, and review the information about consenting to therapy,  privacy, the exceptions to confidentiality, fees, benefits and cautions of therapy, and your rights as outlined below. ​
Booking the appointment is easy. Using the above link to Jane, you can pick an appointment time that works for you. Please be aware that a credit card is required to book a session, and appointments cancelled within 24 hours are nonrefundable. 

Session fees are $180/ hour. If this fee is a barrier to accessing therapy, please discuss the reduced fee option with your therapist. Some insurance companies will reimburse for services from a Canadian Certified Counsellor (CCC), please inquire with your insurance provider to determine if you are eligible. 

Important information to know and understand before starting therapy:
 
You have rights in therapy, they are:

• To be respected and heard
• To end therapy at any time you wish
• To refuse any suggestions that I make
• To say as little or as much as you want about your life
• To question the care you are receiving especially if you are anxious or unsure about what we are doing
• To be informed and made aware of alternatives to therapy. Sometimes people are unable, for varying reasons, to proceed with therapy. I will do my best to provide you options for alternative treatments, such as:
  • consulting with a medical doctor or psychiatrist
  • obtaining addiction counselling or treatment
  • mental health therapy or medication management for mental health concerns

Therapy is confidential. However, by law, exceptions can be made:

• if a person threatens to harm themselves or someone else;
• if person reports the neglect or abuse of a child or vulnerable person;
• when required by a Provincial or Federal Act or regulation or a court order to disclose information;
• if you ask your therapist to release information to a specific person or agency; you will be required to sign a consent to release information form that names the person or agency that your therapist is authorized to speak with on your behalf;
• to a collection agency if it is necessary in order to collect a fee
• when the information is required for a social worker to defend against a complaint of unprofessional conduct; and
• when directed to do so by an investigator or prosecutor of a complaint under the Health Professions Act.

In all situations, your therapist will divulge only the information that is reasonably required.

To ensure quality care, without using your identifying information, I may consult with my supervisor or another health professional regarding your case.
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In all circumstances, the collection, use and disclosure of client information is subject to the legislation applicable to the place of employment which, in Alberta, may be the Health Information Act (HIA), the Freedom of Information and Protection of Privacy Act (FOIP), or the Personal Information Protection Act (PIPA).
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The benefits and cautions of therapy:

• Benefits: You may feel happier and more in control of your world. You may find that you along better with others and are able to solve your problems easier. The symptoms that you have been experiencing may improve and be less problematic overall.
• Cautions: As part of the growth and healing process, sometimes unexpected feelings may surface for you.  These may be uncomfortable and I am trained and able to handle these reactions. I encourage you to view the AF-EMDR links on my website and ask me any questions you have about EMDR. We will work together to ensure you are ready to process your trauma experience before we begin.​

The sharing of personal information is at your own risk. I cannot guarantee that electronic communications are confidential.